Privacy Policy

Effective Date: 17/03/2025

ISLA MAE values your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our website, www.islamae.com.au, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or use our website:

  • Personal Information: When you interact with us, such as subscribing to our newsletter, contacting us, or making a purchase, we may collect personal information, including but not limited to:

    • Name
    • Email address
    • Phone number
    • Shipping address
    • Payment information (when applicable)

  • Non-Personal Information: We also collect non-personally identifiable information, including:

    • Browser type
    • Device type
    • IP address
    • Referring website
    • Pages visited on our site
    • Time spent on our website
    • Geographical location

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Process orders, transactions, and payments
  • Respond to inquiries or customer service requests
  • Send promotional emails, newsletters, and updates (with your consent)
  • Analyse website performance and user behaviour
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. These help us:

  • Remember your preferences and settings
  • Personalise your experience
  • Track usage patterns for website analytics

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features on our site.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in running our website, processing payments, and providing customer service. These service providers are contractually obligated to keep your information secure and use it only for the purposes specified by us.

  • Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights, safety, or property, or the rights, safety, or property of others.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, alteration, or disclosure. While we employ industry-standard security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can request access to your personal data and update or correct any inaccuracies.
  • Delete Your Data: You may request the deletion of your personal information, subject to certain exceptions (e.g., for legal reasons).
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the "unsubscribe" link in the email.

To exercise these rights, please contact us at hello@islamae.com.au

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Isla Mae
hello@islamae.com.au